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publications

We're committed to sharing what we learn alongside our clients.

The reports, briefs, and tools we produce for our clients and our community are part of our effort to share what we know. The insight we’ve gleaned comes from rigorous and inclusive processes for collecting, analyzing, and sharing data, as well as deep partnership with our clients and their communities.
Cultivating Leadership Through Social Change Initiatives: Broadening Our View and Support of Nonprofit Leaders

In 2008, Informing Change examined the ways in which the Community Clinics Initiative (CCI), a joint project of Tides and The California Endowment, has sought to develop and strengthen leadership in community clinics in California. Throughout the life of the Initiative, CCI has aimed to enhance the capacities of its grantees and strengthen the broader community clinics field in California. In this brief, we use CCI’s leadership cultivation efforts to show the variety of ways in which leadership can be… Learn more

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The Nature of Leadership: Lessons from an Exemplary Statesman

Senator Henry M. “Scoop” Jackson was an extraordinary political leader and public servant. With help from Informing Change, the Henry M. Jackson Foundation conceptualized and produced a new publication to document Senator Jackson’s legacy of leadership in public service. In The Nature of Leadership: Lessons from an Exemplary Statesman (July 2008), interviews with 15 of Jackson’s colleagues and staffers shed light on the qualities of leadership embodied by Senator Jackson. Learn more

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The Jewish Resource Specialist Program Year 1 Evaluation Findings

The Jewish Resource Specialist Program (JRS) is a flagship professional development initiative of the Early Childhood Education Initiative (ECEI) of the Jewish Community Federation of San Francisco, the Peninsula, Marin and Sonoma Counties. JRS was designed to deepen the overall Jewish experience in early childhood Jewish educational institutions and support parents in making Jewish choices for their families. This report presents evaluation findings from the initial implementation of JRS in the 2011–2012 school year, including key achievements and challenges. This… Learn more

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Jewish Service Learning: What Is and What Could Be

In the fall of 2007, the Charles and Lynn Schusterman Family Foundation, the Nathan Cummings Foundation and the Jim Joseph Foundation commissioned Informing Change to assess the landscape of Jewish Service Learning. Informing Change examined the current capacity among Jewish Service Learning practitioners and the support required to expand that capacity. We also looked at the relevance of secular national service and other faith-based service traditions in defining the potential and development of Jewish Service Learning. This report summarizes that… Learn more

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Creating Currents of Influence: Success Factors for a Multifaceted Social Change Initiative

This evaluation brief outlines how the Community Clinics Initiative (CCI), a joint project of Tides and The California Endowment, has been successful in effecting broad and deep social change within the community-clinics field in California. In addition to a description of CCI’s impacts and the evaluation design, the brief discusses critical factors that emerged for achieving deep, systems-level changes, and offers some summary reflections. These factors and reflections can inform the design and implementation of other philanthropic initiatives and grantmaking… Learn more

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Making the Most of Evaluation

During Informing Change’s multi-year evaluation of the Community Clinics Initiative (CCI), we observed that CCI was particularly effective in extracting knowledge and lessons while the evaluation was underway. This made their grantmaking more responsive and strategic. In this article, we identify five tactics that CCI used to ensure that the evaluation and its findings were real-time learning tools that could be employed right away. We also share how CCI’s unique approach to a widely accepted evaluation process has led to… Learn more

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Building Capacity and Improving Care: The Impact of the Kaiser Permanente Community Clinic Partnership

The Kaiser Permanente Community Clinic Partnership (the Partnership) is a collaboration of Kaiser Permanente (KP) in California and the state’s system of community clinics. KP contracted with BTW informing change to examine the Partnership experience within KP,  the clinic networks and individual clinics. The evaluation focuses on the Partnership’s first phase of support between 2002 and 2005, and examines the accomplishments of the Partnership, how the Partnership achieved these accomplishments and the central lessons learned. Learn more

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More Than the Money: Fiscal Sponsorship’s Unrealized Potential

Informing Change’s explored the issue of fiscal sponsorship; how the practice currently supports nonprofit sector work, how donors and funders perceive it, how it still holds untapped potential for public problem solving. Fiscal sponsorship—as it exists and as it could be—has a place in the independent-sector toolbox for the 21st century, but current perceptions are limiting its application and effectiveness. In this brief we suggest that fiscal sponsorship be considered within a larger question: How do we make the sector… Learn more

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Designing Learning Communities for Enhanced Impact

Informing Change’s evaluations often include structured experiences to help participants understand the process and what can be learned from it. In this article, Informing Change’s Director of Evaluation and Organizational Learning outlines key factors for successful learning communities and describes benefits of participation to funders. This article first appeared in LEARNING, the newsletter of Grantmakers for Effective Organization (GEO), in February 2007. Learn more

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A Blueprint for Action: Coaching as a Tool for Building Leadership and Effective Organizations in the Nonprofit Sector

In 2005, the W.K. Kellogg Foundation initiated the Coaching and Philanthropy Project to assess the use of coaching within the nonprofit sector. Coaching is a powerful strategy for cultivating strong leadership and building effective organizations, and the Foundation sought to expand the use of coaching among nonprofits. Informing Change’s research identified substantial rewards for nonprofits prepared to use coaching as a tool for growth. These included The philanthropic sector’s support of coaching for nonprofit grantees The demand for coaching among… Learn more

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The Cost of a Volunteer

Informing Change conducted an examination of 21 volunteer programs nationwide to assess the true cost of organizing a high-quality volunteer program. The study helped the field better understand the implications of the President’s Call to Service for the nonprofit sector. Read the results of the review and find out what it really takes to provide quality volunteer experience. Learn more

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Santa Clara County Behavioral Health Services Department Year-End Report 2017–18

In 2016, Santa Clara County’s Behavioral Health Services Department (SCC BHSD) hired Informing Change to evaluate their School Linked Services initiative, currently implemented in 13 school districts. This initiative places at least one coordinator in each district to serve as the point of contact for students and families seeking referrals for wraparound services relating to behavioral and mental health, academic support, housing, food, immigration, and more. Ultimately, SCC BHSD wants to know how students receiving SLS are being impacted by… Learn more

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Health Forward Foundation Safety Net Portfolio Report

Over the last four years, Informing Change has partnered with the Health Forward Foundation (HFF, formerly the Health Care Foundation of Greater Kansas City) to build a framework for evaluating the Foundation’s three portfolios: Safety Net, Mental Health, and Healthy Communities. Our team worked closely with each portfolio to construct and refine their theories of change, as well as develop relevant indicators and build reporting forms that capture grantee data in clear and meaningful ways. To prepare grantees for this… Learn more

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Santa Clara County Behavioral Health Services Department Year-End Report 2018–19

In 2016, Santa Clara County’s Behavioral Health Services Department (SCC BHSD) hired Informing Change to evaluate their School Linked Services initiative, currently implemented in 13 school districts. This initiative places at least one coordinator in each district to serve as the point of contact for students and families seeking referrals for wraparound services relating to behavioral and mental health, academic support, housing, food, immigration, and more. Ultimately, SCC BHSD wants to know how students receiving SLS are being impacted by… Learn more

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