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publications

We're committed to sharing what we learn alongside our clients.

The reports, briefs, and tools we produce for our clients and our community are part of our effort to share what we know. The insight we’ve gleaned comes from rigorous and inclusive processes for collecting, analyzing, and sharing data, as well as deep partnership with our clients and their communities.
Making the Most of Evaluation

During Informing Change’s multi-year evaluation of the Community Clinics Initiative (CCI), we observed that CCI was particularly effective in extracting knowledge and lessons while the evaluation was underway. This made their grantmaking more responsive and strategic. In this article, we identify five tactics that CCI used to ensure that the evaluation and its findings were real-time learning tools that could be employed right away. We also share how CCI’s unique approach to a widely accepted evaluation process has led to… Learn more

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Building Capacity and Improving Care: The Impact of the Kaiser Permanente Community Clinic Partnership

The Kaiser Permanente Community Clinic Partnership (the Partnership) is a collaboration of Kaiser Permanente (KP) in California and the state’s system of community clinics. KP contracted with BTW informing change to examine the Partnership experience within KP,  the clinic networks and individual clinics. The evaluation focuses on the Partnership’s first phase of support between 2002 and 2005, and examines the accomplishments of the Partnership, how the Partnership achieved these accomplishments and the central lessons learned. Learn more

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More Than the Money: Fiscal Sponsorship’s Unrealized Potential

Informing Change’s explored the issue of fiscal sponsorship; how the practice currently supports nonprofit sector work, how donors and funders perceive it, how it still holds untapped potential for public problem solving. Fiscal sponsorship—as it exists and as it could be—has a place in the independent-sector toolbox for the 21st century, but current perceptions are limiting its application and effectiveness. In this brief we suggest that fiscal sponsorship be considered within a larger question: How do we make the sector… Learn more

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Designing Learning Communities for Enhanced Impact

Informing Change’s evaluations often include structured experiences to help participants understand the process and what can be learned from it. In this article, Informing Change’s Director of Evaluation and Organizational Learning outlines key factors for successful learning communities and describes benefits of participation to funders. This article first appeared in LEARNING, the newsletter of Grantmakers for Effective Organization (GEO), in February 2007. Learn more

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A Blueprint for Action: Coaching as a Tool for Building Leadership and Effective Organizations in the Nonprofit Sector

In 2005, the W.K. Kellogg Foundation initiated the Coaching and Philanthropy Project to assess the use of coaching within the nonprofit sector. Coaching is a powerful strategy for cultivating strong leadership and building effective organizations, and the Foundation sought to expand the use of coaching among nonprofits. Informing Change’s research identified substantial rewards for nonprofits prepared to use coaching as a tool for growth. These included The philanthropic sector’s support of coaching for nonprofit grantees The demand for coaching among… Learn more

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The Cost of a Volunteer

Informing Change conducted an examination of 21 volunteer programs nationwide to assess the true cost of organizing a high-quality volunteer program. The study helped the field better understand the implications of the President’s Call to Service for the nonprofit sector. Read the results of the review and find out what it really takes to provide quality volunteer experience. Learn more

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Santa Clara County Behavioral Health Services Department Year-End Report 2017–18

In 2016, Santa Clara County’s Behavioral Health Services Department (SCC BHSD) hired Informing Change to evaluate their School Linked Services initiative, currently implemented in 13 school districts. This initiative places at least one coordinator in each district to serve as the point of contact for students and families seeking referrals for wraparound services relating to behavioral and mental health, academic support, housing, food, immigration, and more. Ultimately, SCC BHSD wants to know how students receiving SLS are being impacted by… Learn more

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Health Forward Foundation Safety Net Portfolio Report

Over the last four years, Informing Change has partnered with the Health Forward Foundation (HFF, formerly the Health Care Foundation of Greater Kansas City) to build a framework for evaluating the Foundation’s three portfolios: Safety Net, Mental Health, and Healthy Communities. Our team worked closely with each portfolio to construct and refine their theories of change, as well as develop relevant indicators and build reporting forms that capture grantee data in clear and meaningful ways. To prepare grantees for this… Learn more

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Santa Clara County Behavioral Health Services Department Year-End Report 2018–19

In 2016, Santa Clara County’s Behavioral Health Services Department (SCC BHSD) hired Informing Change to evaluate their School Linked Services initiative, currently implemented in 13 school districts. This initiative places at least one coordinator in each district to serve as the point of contact for students and families seeking referrals for wraparound services relating to behavioral and mental health, academic support, housing, food, immigration, and more. Ultimately, SCC BHSD wants to know how students receiving SLS are being impacted by… Learn more

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