“We don’t normally work with external consultants, so to have had a really good experience that was universally shared by leadership made a difference in the success of the project; staff and leadership were more open and willing to hear what was emerging from the work.”

“We have pretty high bars in terms of what we think evaluations and evaluation partners should deliver to our program colleagues – in a way evaluation consultants are an extension of our team. When we look for evaluation partners, we look for folks share our values, are able to navigate complexity, shift as priorities shift, and are not only beholden to a rigid workplan. We’re so appreciative to work with folks like Informing Change who do all of those things with humility and expertise.”

“Working with Informing Change was so helpful because they could predict the questions our board was going to ask, and made sure we included those questions as part of our evaluation plan and analysis... Because of that, our report is a really powerful communication tool for our board.”

“It was very clarifying working so closely with your team, with people who aren’t as close to ChangeLab’s work... We don’t always take the time to explain the steps from point A to point B. Working with you all really forced us to do that—to make everything really specific. I think that was really valuable because we have a better shared understanding now for something as fundamental as what we do and why we do it.”

“I appreciated Informing Change’s expertise, especially in the team’s careful survey design, which brought layers of professionalism and validation. The intentional work Informing Change did upfront in crafting survey questions meant the data that came back was really valuable and interesting.”

“A lot of the work we did with Informing Change was consensus building among the field. In large part because of Informing Change’s support, we were able to get a bunch of organizations on the same page.”

“Informing Change has been one of the easiest partners for us. Every time we needed to communicate or do something it was always done. The staff was very responsive and very customer-focused. They really care about us and always asked if we are doing okay and how they can better support us.”

“I felt comfortable picking up the phone and talking about the data. The personalities of the people we engaged with created that natural connection and touchpoint.... We were always welcomed with enthusiasm and genuine care. It felt like we were family.”

"Informing Change consistently provides the professional team and Board of Directors with clear, thorough, and intelligently articulated evaluation information on key foundation initiatives."

“Everyone was very professional, warm, and smart. They all asked great questions. We got an ‘A team’ of people who knew what they were doing and managed the work really well.”

"Having worked with Informing Change in a number of contexts, I’m impressed with the thoughtfulness, rigor, and relevance of their work. It stimulates ongoing learning not only with their direct clients but also in the field more broadly."

"Informing Change not only crafted a superb program evaluation plan, but became an important strategy partner along the way. Their input and guidance has been invaluable."