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Adapting the EHR Scribe Model to Community Health Centers: The Experience of Shasta Community Health Center’s Pilot


Shasta Community Health Center (SCHC) engaged with Informing Change to assess the effectiveness of its Electronic Health Records (EHRs) Scribe Model, which utilize scribes to enter medical information into EHRs during patient visits. This report looks at the impact of this demonstration project on clinician and patient satisfaction with the process, patient visit efficiency and flow, clinician productivity, fiscal impact on the clinic as well as particularly important scribe and clinician characteristics that contribute to the model’s success.