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Informing Change publications are commissioned by our clients and reflect the unique work we have accomplished together. The following publications are provided for download with permission from our clients. We hope you find these resources useful.

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A Guide to Organizational Capacity Assessment Tools pdf

There are dozens of organizational capacity assessment tools. How do you determine which one is right for your organization?

We partnered with the William and Flora Hewlett Foundation’s Effective Philanthropy Group to scan the landscape of organizational capacity assessment tools and gather insights from organizational capacity professionals about the best ways to use them. A few things we learned:

Adaptation is the norm. 

No one tool is perfect, and adaptation helps ensure that people completing the tool understand its terminology and that the questions and structure account for the organization’s unique context.

It’s important to use the right tool for the job. 

Right-sizing a tool’s ... Learn more »

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Movement Arts for Peaceful, Powerful, & Creative Young People: A Study of Artists-at-School Residency at Havenscourt pdf

Destiny Arts Center provides creative development to young people based in movement arts, including but not limited to dance, martial arts, and other performance or movement-based art forms—both in and out of school time—throughout the Bay Area. In 2016, Destiny Arts Center partnered with Informing Change to develop a theory of change which outlines Destiny Arts Center’s target constituents, strategies, and anticipated short- and long-term outcomes as results of those strategies.

We used an evaluation of  Destiny Arts Center’s  Artists-at-School Residency program at Havenscourt, Oakland, as an entrypoint to testing this theory of change, drawing on data collected from students, classroom ... Learn more »

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The Hard Work Behind the Magic of Camp: Results & Learnings from the FJC Specialty Camps Incubator II pdf

Building on the success of its first pilot cohort, the Foundation for Jewish Camp (FJC) Specialty Camps Incubator II supported four new Jewish specialty camps in moving from merely ideas to actual, functioning camps. Funded by the Jim Joseph Foundation and the AVI CHAI Foundation, the Incubator supported these camps based on the premise that combining Jewish camp values with specialty programs could draw more young people into the world of Jewish camp.

To continue to test and refine this premise, the funders engaged Informing Change to design and implement a five-year evaluation (2012–17) of the Incubator. We evaluated ... Learn more »

Pages from Final Packard Expanded Learning Evaluation Report 05.19.17 UPDATED

Expanded Learning for California’s Children pdf

Final Evaluation Report of the Packard Foundation’s After-school & Summer Enrichment Subprogram’s Investment Strategy

Over the course of its seven-year investment in improving after-school and summer learning programs (also known as expanded learning programs) for California’s K–12 students, the David and Lucile Packard Foundation invested in three linked strategies: creating models of high quality summer learning programs, cultivating a statewide network of technical assistance (TA) for expanded learning, and engaging stakeholders to champion expanded learning in local and statewide policy.

Throughout this investment, Informing Change worked with the Foundation to understand how this theory of change played out in reality, and in this ... Learn more »

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Top-Level Learnings from a Seven-Year Investment in After-school and Summer Learning pdf

Executive Summary: Expanding Learning for California’s Children

This executive summary shares top level findings from our final evaluation report of the David and Lucile Packard Foundation’s seven-year investment in expanded learning. Using three linked strategies—creating models of high quality summer learning programs, cultivating a statewide network of technical assistance (TA) for expanded learning, and engaging stakeholders to champion expanded learning in local and statewide policy—the Foundation made significant progress in raising awareness for summer learning loss, advocating for solutions through summer learning, cultivating a network of support for summer and after-school programs, and developing a shared language of quality standards.

Find the ... Learn more »

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A Model for Improving Health Care Data Analytics pdf

How to Ignite a Data-Driven Culture & Strengthen Safety Net Organizations’ Data Analytics Capability

The Safety Net Analytics Program (SNAP), implemented by Center for Care Innovations and funded by California Health Care Foundation, was created to help safety net organizations develop a data-driven culture and to strengthen the people, processes and technology behind data analytics. SNAP engaged 20 grantee teams to grow and develop individual awareness and skills about data management practices with the ultimate goal of enhancing their organizations’ overall data analytics capabilities. This brief describes SNAP’s achievements and provides lessons for safety net organizations, funders, and technical assistance providers ... Learn more »

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How Analytics Transform a Health Home Model pdf

Contra Costa Develops a Predictive Model for Their High Utilizer Population

The team for Contra Costa Health System’s (CCHS) Safety Net Analytics Program (SNAP) had a clear goal in mind: use data to predict and address the needs of CCHS’s most high-utilizing, vulnerable patients. Meeting these high utilizers’ needs requires a range of providers to coordinate both their services and the patient data that accompanies those services. This case study details the steps CCHS’s SNAP team took to strengthen their data analytics capabilities to realize this vision, and outlines key takeaways for what made their project a success.

SNAP, implemented by Center ... Learn more »

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Turning Data into Insight: Using Dashboards to Drive Action at All Levels pdf

The vast sea of data available to safety net healthcare providers is only helpful if staff can interpret and use that data. Enter dashboards, which enable data-sharing among staff—from frontline to administrative staff and across all departments and sites—in a consistent, visually accessible way. As one of the most-used strategies for participants in the Safety Net Analytics Program (SNAP), dashboards can guide safety net organizations’ staff and their practices to become more effective across business operations, clinical care and patient experience. This case study details challenges, strategies and outcomes for SNAP participants who harnessed the power of dashboards to strengthen ... Learn more »

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Building a Data-Driven Culture pdf

The Heartbeat of Value-Based Care

In this case study, we draw upon our evaluation findings from the Safety Net Analytics Program (SNAP) to explore how safety net healthcare organizations can successfully create and sustain data-driven cultures. The work of gaining staff buy-in—let alone training staff in different aspects of data analytics—building data infrastructure and using data to make decisions often happens in fits and starts and requires ongoing support and strategy from all levels of the organization. We share examples from SNAP participants and surface key takeaways for tackling the challenges of building a data-driven culture.

SNAP, implemented by Center for Care ... Learn more »

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More Than Supply & Demand: The State of Technical Assistance for Expanded Learning Programs in California pdf

Expanded learning (i.e., after-school and summer learning) programs have immense potential to foster academic and social growth for students. To actualize this potential, a system of support in the form of technical assistance (TA) has emerged in California to help expanded learning providers sustain and improve their programs. Some expanded learning providers have made promising use of TA, while others have struggled to even access it.

A collaboration with the David and Lucile Packard Foundation, this brief explores the spectrum of TA for expanded learning programs in California and the mechanisms throughout it: what opens or chokes the channels between programs ... Learn more »

Denver-Boulder Jewish Teen Initiative Evaluation - Year 1 Final Report

Denver-Boulder Jewish Teen Initiative Evaluation: Year One Report pdf

Like many Jewish communities, the Denver Metro area has experienced declining numbers of post-bar and bat mitzvah-aged youth participating in Jewish life. The Jewish Life Committee of Rose Community Foundation and Allied Jewish Federation sought re-invigorate Jewish life for teens in the area. After gathering feedback and data to identify the communities’ highest needs in engaging this group of Jewish youth, they set out to create more proactive grantmaking opportunities that support teen-centered, collaborative communities where teens can be their authentic selves. Thus, the Denver-Boulder Jewish Teen Initiative was born and became one of the many cities across the US ... Learn more »

2015 Cumulative BSCF Emerging Leaders Report

Preparing the Next Generation of Health Center Leaders: The Experience of the Clinic Leadership Institute’s Emerging Leaders Program pdf

As California faces the challenges of an evolving healthcare landscape, there is an unprecedented need for a committed and adaptable network of leaders in the community health centers field. To meet this need and strengthen the next generation of community health center leaders, The Blue Shield of California Foundation partnered with the Center for the Health Professions at the University of California, San Francisco to administer the Clinic Leadership Institute Emerging Leaders program, training eight cohorts of participants from California health centers since 2008.

Informing Change followed the Clinic Leadership Institute Emerging Leaders program from its beginning, and this report draws ... Learn more »

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Finding New Paths for Teen Engagement and Learning: A Funder Collaborative Leads the Way pdf

Our case study on the Jewish Teen Education and Engagement Funder Collaborative shares what we have learned in studying the process and accomplishments of a group of local and national funders from ten different communities, all bound by a common overarching pursuit, but each with their own goals, strategies and structures. It details the Collaborative’s genesis (which was prompted by our study, Effective Strategies for Educating and Engaging Jewish Teens), membership benefits and key elements to the Collaborative’s early success.

Ellen Irie, along with Collaborative member Reuben Posner, co-authored a thought piece for eJewish Philanthropy that summarizes some of the case study’s helpful insights.

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Infographic: Effective Consulting Partnerships to Philanthropy pdf

Over the years we’ve had both productive and challenging experiences working with other consultants on philanthropy projects. Reflecting on these experiences, and from talking with others in the field, we wrote an article for the Foundation Review to spark the conversation on how consulting partnerships, in supporting philanthropy, take different forms and have their own set of benefits and challenges.

This infographic breaks down the article’s fundamental points. Ultimately, open communication on all levels—from clarifying power dynamics and relationships between funders, grantees and consultants, to the that roles each consultant takes on—is the foundation for a successful partnership.

Check out our individual blog posts ... Learn more »

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Clinic Leadership Institute’s New Executive Transitions (nEXt) Program Findings pdf

Funded by Blue Shield of California Foundation, the Clinic Leadership Institute’s New Executive Transitions (nEXt) program provides new community health center CEOs with knowledge, skills and networks to succeed in their positions. The year-long program consists of in-person program meetings, mentor/advisor relationships and ongoing informal networking. Informing Change’s evaluation of the nEXt program’s 2013-14 cohort shows that the program has led to enhanced leadership skills, improved networking skills and greater timely field knowledge for its participants. Read more nEXt evaluation findings in the short deck produced by Informing Change.

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Awarding Innovation: An Assessment of the MacArthur Foundation’s Digital Media and Learning Competition pdf

In 2013, the MacArthur Foundation engaged Informing Change to evaluate one component of its Digital Media and Learning (DML) Initiative—the DML Competition—which identifies innovators and invests in prototypes of games, mobile phone applications, virtual worlds, social networks, digital badge platforms and more in support of connected learning. Informing Change assessed the Competition’s goals, processes, and impacts on awardees, awarded projects, the DML landscape and the Foundation using a mixed-methods evaluation design.

Through our evaluation, we found that participation in the Competition has left lasting impressions on awardees in how they think about DML and its relationship to their work. Most ... Learn more »

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Assessment of Regranting Intermediaries Strategy: Exploring the Ecosystem of Support for Individual Artists & Small Arts Organizations in the San Francisco Bay Area pdf

In 2014, the William and Flora Hewlett Foundation’s Performing Arts Program engaged Informing Change in partnership with Olive Grove to assess the effectiveness of the Foundation’s approach to support regranting intermediaries. The Foundation works with these regranting intermediaries to target San Francisco Bay Area small arts organizations, individual artists and communities or arts disciplines (e.g., folk and traditional arts) where the Foundation has limited capacity and experience.

This exploratory examination revealed several key takeaways, including:

From 2010 to 2013, Hewlett’s intermediaries regranted almost $7.4 million through 1,382 grants throughout the San Francisco Bay Area and across art disciplines.

While the entire nonprofit ... Learn more »

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Seeds of Opportunity: A National Study of Immersive Jewish Outdoor, Food, and Environmental Education (JOFEE) pdf

In fall 2012, a collection of Jewish funders—Jim Joseph Foundation, Leichtag Foundation, The Morningstar Foundation, Rose Community Foundation, Schusterman Family Foundation, and UJA Federation of New York—collaborated with Hazon to conduct the first national research study on experiences that integrate Jewish outdoor, food, and environmental education (JOFEE), focusing on immersive JOFEE programs lasting four days or longer. The Improve Group and Informing Change gathered and analyzed data to explore JOFEE programs, participants, and professionals. On March 10, 2014 Seeds of Opportunity: A National Study of Immersive Jewish Outdoor, Food, and Environmental Education (JOFEE) was released along with two case studies—Colorado and ... Learn more »

Ex2 Evaluation Findings Dashboard

Clinic Leadership Institute Executive Excellence Program Findings pdf

In 2012, Blue Shield of California Foundation launched the Executive Excellence program (Ex2), the most recent addition to the suite of Clinic Leadership Institute programs. Administered by UCLA Anderson Executive Education, Ex2 offers a range of instruction and supports to catalyze leadership and effectiveness among executive teams in California’s community health centers field. In the inaugural cohort of five health centers, the program demonstrated strong outcomes among participating teams (e.g., CEO, COO, CFO), stimulating better communication, enhanced collaboration, and more data-informed and strategic choices. Read more about Ex2 evaluation highlights in the data dashboard produced by Informing Change.

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Views on Growing Impact from Grantmakers and Nonprofits: Select Highlights from the Evaluation of GEO’s Scaling What Works Initiative pdf

From 2010 to 2014, Scaling What Works was a multi-year learning initiative of Grantmakers for Effective Organizations (GEO) to expand the number of grantmakers and public sector funders who are working together to grow the impact of high-performing nonprofit organizations. Through the Initiative, GEO offered training, networking opportunities, and a host of tools and resources to better equip grantmakers to help nonprofit organizations to plan, adapt and grow their impact. From 2011 to 2014, GEO engaged Informing Change to evaluate the progress, accomplishments and challenges of the Scaling What Works initiative. As part of this evaluation, Informing Change spoke with ... Learn more »

Education

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Documenting the JRS Model pdf

The early childhood years are a gateway into Jewish life for children and their families, and preschool is a prime time for young families to engage with the Jewish community. Seizing this opportunity, the JRS Initiative endeavors to build the field of Jewish early childhood education, enhance families’ engagement and integrate Jewish curriculum in preschools through coaching, mentoring and resource support for JRS educators. JRS educators, already part of their preschools’ community fabric, deepen Jewish learning in their schools by serving as mentors and coaches to their co-teachers, with the ultimate goal of enhancing Jewish preschools’ abilities to create rich ... Learn more »

A Job and a Chance

A Job and a Chance: An Assessment of the L.A. Area Chamber of Commerce’s 2011 Summer Youth Employment Program pdf

The Los Angeles Area Chamber of Commerce (the L.A. Chamber) is one of the nation’s oldest and most prominent regional business advocacy organizations. In June 2011, the L.A. Chamber received a grant from the Walmart Foundation to provide summer employment opportunities for underserved 16- to 21-year olds in Los Angeles. Through this grant, the L.A. Chamber partnered with civic and nonprofit organizations to offer summer work opportunities for 500 youth.

The L.A. Chamber engaged Informing Change to evaluate its implementation of the 2011 Summer Youth Employment Program. This report describes the impact of the L.A. Chamber’s Summer Youth Employment Program on ... Learn more »

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Overview of Final Evaluation Findings: 2007–2010 After-school & Summer Enrichment Subprogram pdf

In 2006, The David and Lucile Packard Foundation began to support the After School Education and Safety Program (ASES)–funded expansion of after-school programs in California. The Foundation invested in the establishment of technical assistance (TA), workforce development, and leadership infrastructure to help build a sustainable system that provides better programmatic and financial support for California’s after-school programs. This report examines the ways in which the Foundation’s investments from 2007 through 2010 have contributed to the continuous improvement of the after-school field.

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High Flyers: Policies and strategies that boost developmental education success in Florida’s community colleges pdf

What can a community college do to ensure that its students complete their degrees and move forward into productive and fulfilling careers? Across the nation, policymakers, educators, students and their families are concerned about the low percentage of enrolled community college students who persevere to complete either a two-year or a four-year college degree. Because community colleges have open access (i.e., all students are eligible to attend regardless of their academic achievement), developmental education is a large component of community college education nationwide.

This study uses focus groups, interviews and supplementary data to explore the extent to which selected colleges in ... Learn more »

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Los Angeles Area Chamber of Commerce: Youth Employment Survey pdf

HIRE LA’s Youth, a division of the Los Angeles Area Chamber of Commerce, supports youth employment by preparing applicants between the ages of 16–24 years to earn and retain entry-level employment. The multi-step preparation Work Readiness Certification (WRC) process includes resumé development, customer service skills training, workplace etiquette, application procedures and a mock interview with employer volunteers.

In May, Informing Change conducted a survey of 1,970 WRC recipients and non-recipients to assess the impact that a WRC certificate has on youth’s employment status, job retention and wages.

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Final Evaluation of the Low Income Investment Fund’s Constructing Connections Pilot: 2004-2009: Executive Summary pdf

The Low Income Investment Fund’s ABCD Initiative supports the development of quality child care facilities in California. In this report, Informing Change took an in-depth look at one of the initiative’s strategies—Constructing Connections. Through this strategy, LIIF supported local collaborative teams consisting of child care operators, developers, civic leaders, small business leaders and other stakeholders in 11 California counties. These collaborative teams worked together to identify and eliminate local and regional barriers to child care facilities development, streamline the development process and provide support to new child care construction projects. This executive summary summarizes the key findings and implications from ... Learn more »

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The ABCD Story: A Model for Learning pdf

The ABCD Story outlines the purpose, components and intended impacts of the ABCD Initiative.

Health

CLI Emerging Leaders Evaluation Findings Dashboard_Page

Clinic Leadership Institute Emerging Leaders Program Findings pdf

Now in its seventh year, the Clinic Leadership Institute Emerging Leaders program continues to develop individual leaders, strengthen sponsoring organizations and bolster California’s community health centers system so it will thrive for years to come. In the most recent evaluation findings, highlighted by Informing Change in a data dashboard and short deck, the program delivers solid and consistent results within a changing and challenging health care context, including the implementation of health care reform. The longitudinal, mixed-method evaluation follows the program’s first five cohorts for up to five years after graduation, painting an informative and inspiring picture of ... Learn more »

Mission Possible - Healthcare Safety Net Integration Program

Mission Possible: Healthcare Safety Net Integration pdf

For the past few years, healthcare administrators and providers have been getting ready for the Affordable Care Act by re-examining and making changes to their current systems. They are preparing for an influx of newly insured patients, attempting to position themselves as providers of choice within their communities and working on developing health homes and accountable care organizations. The Blue Shield of California Foundation believes that integration and coordination of services across the safety net is critical to achieving a stronger, more effective system of care for California’s underserved. To this end, in 2011, the Foundation invested approximately $5 million ... Learn more »

Charting the Course - CLI Emerging Leaders Career Path Brief FINAL 7 30 13IC_Page_1

Charting the Course: Career Paths Among Emerging Health Center Leaders pdf

As California faces the challenges of an evolving healthcare landscape and the implementation of the Patient Protection and Affordable Care Act, there is an unprecedented need for a committed and adaptable network of leaders in the community health centers field. To meet this need, Blue Shield of California Foundation has partnered with the Center for the Health Professions at the University of California, San Francisco to administer the Clinic Leadership Institute Emerging Leaders program, training five cohorts of participants from California health centers since 2008.

This brief represents part of an ongoing evaluation conducted by Informing Change and examines the career ... Learn more »

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Innovation in Community Health Centers: Key Learnings from the Community Health Center Innovation Challenge Pilot Program pdf

In January 2012, 13 community health centers throughout California received one-year “seed” funding and support to develop innovative ideas, support “out of the box” thinking and test new solutions to common problems in health care. The Center for Care Innovation and Blue Shield of California Foundation engaged Informing Change to conduct an evaluation of this pilot program called the Community Health Center Innovation Challenge. This document highlights key learnings about innovation that were drawn from a larger evaluation of the program. The first section describes the CHCIC program and provides examples of the projects. The second section shares key learnings ... Learn more »

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Strengthening Partnerships to Improve Community Health pdf

Over the past four years, the Center for Care Innovations (formerly the Community Clinics Initiative) has supported creative ways of promoting health in underserved communities through their Networking for Community Health program. CCI, through generous support from The California Endowment, offered grants and non-monetary supports to community clinics across California to build community networks and enhance the capacity of those working within the networks to improve community health.

This report provides an overview of CCI’s Networking for Community Health program, describes the grantee projects and partnerships, presents key outcomes and factors for project successes, and offers an in-depth look at two ... Learn more »

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Getting to the Roots of Healthy Living: The Experience of the Community Clinics Initiative’s Networking for Community Health Projects pdf

As part of the evaluation of the Community Clinics Initiative (CCI)’s Networking for Community Health (NCH) program, Informing Change is examining how community clinics strengthen their working relationships with both traditional and non-traditional partners to promote community health.

This report focuses on a sub-set of NCH projects that focus on “getting to the roots” of health problems in their communities by identifying and addressing upstream causes of ill health and focusing on prevention. In this report we examine the NCH projects’ partnerships, strategies and impacts and include two short profiles of NCH projects. We also present key lessons learned for consideration ... Learn more »

The Power of Partnerships for Policy & Advocacy WEB

The Power of Partnerships for Policy & Advocacy pdf

In 2008, the Community Clinic’s Initiative launched a $1.6 million effort, the Community Health Organizing Project, to support statewide and regional advocacy efforts around health care reform and budget issues. The Project provided funding to the California Primary Care Association (CPCA) and 15 regional clinic networks working to bring more diverse voices, particularly clinic staff and patients, into health-related discussions occurring in California.

This brief describes the strategies that grantees undertook to engage more clinic staff and patients as health care advocates. It also includes the ways in which the program has contributed to enhance advocacy capacity, including better positioning clinics ... Learn more »

Shasta EHR Scribes

Adapting the EHR Scribe Model to Community Health Centers: The Experience of Shasta Community Health Center’s Pilot pdf

Shasta Community Health Center (SCHC) engaged with Informing Change to assess the effectiveness of its Electronic Health Records (EHRs) Scribe Model, which utilize scribes to enter medical information into EHRs during patient visits. This report looks at the impact of this demonstration project on clinician and patient satisfaction with the process, patient visit efficiency and flow, clinician productivity, fiscal impact on the clinic as well as particularly important scribe and clinician characteristics that contribute to the model’s success.

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Harnessing the Power of Youth: The Experience of the Community Clinics Initiative’s Networking for Community Health Projects pdf

As part of the evaluation of the Community Clinics Initiative (CCI)’s Networking for Community Health (NCH) program, Informing Change is examining how community clinics strengthen their working relationships with both traditional and non-traditional partners to promote community health.

This brief focuses on a sub-set of NCH projects that are engaging youth to promote community health. The report describes how clinics can integrate youth into community health improvement efforts and profiles three projects to illustrate different of ways to engage youth. The brief also includes lessons learned from the projects, which may be of interest to others who support, design or implement ... Learn more »

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Building Capacity to Promote Community Health: The Experience to Date of the Community Clinics Initiative’s Networking for Community Health Program pdf

In 2008, The Community Clinics Initiative (CCI) launched their Networking for Community Health (NCH) grantmaking program. The program was designed to support California community clinics in strengthening their working relationships with both traditional and non-traditional partners. Over the past three years, CCI has supported clinics’ projects that work on a wide variety of issues, including improving access to nutritious food, engaging youth and coordinating health services, among others.

This report examines the ways in which the NCH program has enhanced the capacity of clinics and their partners to improve community health. It describes the conceptual framework of the NCH program, presents ... Learn more »

Snapshot of Comunity Clinic Voice for Web

A Snapshot of the Community Clinic Voice pdf

Social Web sites have rapidly grown into large, sophisticated networks that can span the globe.This brief provides a snapshot of one nonprofit online community—the Community Clinic Voice. The Community Clinics Initiative (CCI) supports the Voice to aid health care safety net professionals in building stronger, healthier communities.

The brief explores the Voice model, including its structure, evolution, members and the benefits that they gain from utilizing the Voice. It also summarizes CCI’s approach to online community management and considerations for those who are interested or involved in developing or maintaining online communities as a tool to support the work of the ... Learn more »

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The Bridging Role of Community Health Promoters pdf

Community health workers, public health aides, promotores and peer educators are all terms used to describe the role of community health promoters. These workers are recruited from communities to apply their knowledge of the area and their personal connections with residents to promote the public’s health. The Community Clinics Initiative requested that Informing Change examine the role of community health promoters in their Networking for Community Health grantmaking program. This brief documents the role and effectiveness of community health promoters in the program.

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Creating Connections for Healthier Communities: The Community Clinics Initiative’s Networking for Community Health Program pdf

In 2008, The Community Clinics Initiative (CCI)’s launched their new Networking for Community Health grantmaking program. The program provides California community clinics with two-year grants to strengthen networking efforts with other organizations to promote the health of the communities they serve. Grantees’ networks have addressed a variety of community health priorities, from exposure to toxins to access to healthy food and regular exercise to disaster planning.

At a mid-point during the inaugural cohort, Informing Change created a “visual summary” that describes the program’s key findings and learnings in a visually appealing, easy-to-use and condensed format.

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Creating Currents of Influence: Success Factors for a Multifaceted Social Change Initiative pdf

This evaluation brief outlines how the Community Clinics Intiative (CCI), a joint project of Tides and The California Endowment, has been successful in effecting broad and deep social change within the community-clinics field in California.

In addition to a description of CCI’s impacts and the evaluation design, the brief discusses critical factors that emerged for achieving deep, systems-level changes, and offers some summary reflections. These factors and reflections can inform the design and implementation of other philanthropic initiatives and grantmaking efforts.

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Building Capacity and Improving Care: The Impact of the Kaiser Permanente Community Clinic Partnership pdf

The Kaiser Permanente Community Clinic Partnership (the Partnership) is a collaboration of Kaiser Permanente (KP) in California and the state’s system of community clinics. KP contracted with BTW informing change to examine the Partnership experience within KP,  the clinic networks and individual clinics. The evaluation focuses on the Partnership’s first phase of support between 2002 and 2005, and examines the accomplishments of the Partnership, how the Partnership achieved these accomplishments and the central lessons learned.

Leadership

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Documenting the JRS Model pdf

The early childhood years are a gateway into Jewish life for children and their families, and preschool is a prime time for young families to engage with the Jewish community. Seizing this opportunity, the JRS Initiative endeavors to build the field of Jewish early childhood education, enhance families’ engagement and integrate Jewish curriculum in preschools through coaching, mentoring and resource support for JRS educators. JRS educators, already part of their preschools’ community fabric, deepen Jewish learning in their schools by serving as mentors and coaches to their co-teachers, with the ultimate goal of enhancing Jewish preschools’ abilities to create rich ... Learn more »

CLI Emerging Leaders Evaluation Findings Dashboard_Page

Clinic Leadership Institute Emerging Leaders Program Findings pdf

Now in its seventh year, the Clinic Leadership Institute Emerging Leaders program continues to develop individual leaders, strengthen sponsoring organizations and bolster California’s community health centers system so it will thrive for years to come. In the most recent evaluation findings, highlighted by Informing Change in a data dashboard and short deck, the program delivers solid and consistent results within a changing and challenging health care context, including the implementation of health care reform. The longitudinal, mixed-method evaluation follows the program’s first five cohorts for up to five years after graduation, painting an informative and inspiring picture of ... Learn more »

Charting the Course - CLI Emerging Leaders Career Path Brief FINAL 7 30 13IC_Page_1

Charting the Course: Career Paths Among Emerging Health Center Leaders pdf

As California faces the challenges of an evolving healthcare landscape and the implementation of the Patient Protection and Affordable Care Act, there is an unprecedented need for a committed and adaptable network of leaders in the community health centers field. To meet this need, Blue Shield of California Foundation has partnered with the Center for the Health Professions at the University of California, San Francisco to administer the Clinic Leadership Institute Emerging Leaders program, training five cohorts of participants from California health centers since 2008.

This brief represents part of an ongoing evaluation conducted by Informing Change and examines the career ... Learn more »

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Bridging the Divide Between Leadership Development & Organizational Outcomes pdf

The Blue Shield of California Foundation and the Center for the Health Professions at the University of California, San Francisco launched the Clinic Leadership Institute Emerging Leaders program to prepare emerging leaders to move into executive positions. But how do the learnings from a structured leadership program translate to the unpredictability and complexity of participants’ day-to-day work in health centers?

In this report, Informing Change examines how program benefits spread from participants to their organizations through their customized leadership projects or “CLIPs.” We highlight key CLIP outcomes for both participants and their organizations and outline learnings to guide those interested in ... Learn more »

Preparing Diverse Leaders for Advacement in LGBT Organizations

Preparing Diverse Leaders for Advancement in LGBT Organizations pdf

The Pipeline Project offers the 21st Century Fellows Program to managers of color working at LGBT human rights and advocacy organizations with the intention of retaining and advancing these fellows in the field. The year-long leadership program aims to: build fellows’ leadership skills through a Rockwood Leadership Institute curriculum, create lasting peer networks, facilitate fellows’ advancement into executive positions and support their work to build stronger organizations. The program is supported by the Evelyn & Walter Haas, Jr. Fund, the Arcus Foundation and the Gill Foundation.

In 2010, the Pipeline Project engaged Informing Change to conduct an evaluation of the ... Learn more »

Preparing the Clinic Leaders of Tomorrow

Preparing the Clinic Leaders of Tomorrow pdf

The Blue Shield of California Foundation is partnering with the Center for the Health Professions at the University of California, San Francisco to design and implement the Clinic Leadership Institute Emerging Leaders program. This intensive, 18-month program prepares emerging leaders to move into executive positions within five to eight years in order to sustain a strong and vibrant community clinics field in California.

Informing Change has conducted a mixed-method, longitudinal study focusing on the impacts of the program since its inception. “Preparing the Clinic Leaders of Tomorrow: The Clinic Leadership Institute Emerging Leaders Program”  highlights evaluation findings based on the experiences ... Learn more »

CLI Brief for Web

Strengthening the Leadership Pipeline pdf

In 2008, The Blue Shield of California Foundation partnered with the Center for the Health Professions at the University of California, San Francisco to address leadership needs in the community clinics field. They launched the Clinic Leadership Institute (CLI), an 18-month leadership program designed to prepare next generation leaders to move into executive leadership positions. Over the past two years, Informing Change has conducted an ongoing evaluation of CLI and recently completed this brief describing the CLI program as well as key findings from the inaugural cohort of the program. This brief also provides considerations for individuals and organizations that ... Learn more »

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Coaching and Philanthropy: An Action Guide for Coaches pdf

What does it take to become an effective coach in the nonprofit sector? How can coaches assess leaders’ readiness for coaching? How can coaches ensure a successful engagement? These are just a few of the questions that Coaching and Philanthropy: An Action Guide for Coaches addresses in this guide that that highlights the findings from the Coaching and Philanthropy Project’s unprecedented deep dive into learning about the use of coaching in the nonprofit sector. The project was formed by Grantmakers for Effective Organizations, CompassPoint Nonprofit Services, Leadership that Works, and Informing Change informing change to assess and advance coaching ... Learn more »

CAP grantmakers for web

Coaching and Philanthropy: An Action Guide for Grantmakers pdf

How does coaching differ from other types of nonprofit supports? Why should grantmakers support coaching? When and how should coaching be used? These are just a few of the questions that Coaching and Philanthropy: An Action Guide for Grantmakers addresses in this guide that highlights the findings from the Coaching and Philanthropy Project’s unprecedented deep dive into learning about the use of coaching in the nonprofit sector. The project was formed by Grantmakers for Effective Organizations, CompassPoint Nonprofit Services, Leadership that Works, and Informing Change informing change to assess and advance coaching as a strategy for building effective nonprofit organizations.

one-on-one peer coaching

Utilizing One-on-One and Peer Group Coaching to Enhance Nonprofit Leadership: The Center for Leadership Innovation’s Pilot Coaching Project pdf

The Center for Leadership Innovation (TCLI), formerly known as the Development Training Institute, embarked on a pilot project to offer two types of coaching to emerging leaders of color who had completed a leadership training. TCLI alumni were given the opportunity to participate in one-on-one coaching, peer group coaching, or a combination of both. Informing Change conducted an exploratory evaluation of this pilot project to identify the benefits of these different coaching models in and of themselves and as a complement to the leadership training. Both types of coaching assisted participants in strengthening their leadership, with each type having particular ... Learn more »

CAP nonprofit for web

Coaching and Philanthropy: An Action Guide for Nonprofits pdf

What is coaching? How can coaching contribute to my development as a nonprofit leader? What kind of coaching is right for me and my organization? How much is coaching? These are just a few of the questions that Coaching and Philanthropy: An Action Guide for Nonprofits addresses in this guide that highlights the findings from the Coaching and Philanthropy Project’s unprecedented deep dive into learning about the use of coaching in the nonprofit sector. The project was formed by Grantmakers for Effective Organizations, CompassPoint Nonprofit Services, Leadership that Works, and Informing Change informing change to assess and advance coaching as ... Learn more »

What-Helps-Leaders-Grow

What Helps Leaders Grow: Highlights from the Fund for Leadership Advancement pdf

This report offers lessons learned from the James Irvine Foundation’s Fund for Leadership Advancement Initiative. This summary is based on the full evaluation report, “Strengthening Nonprofit Leaders to Enhance Organizational Capacity.”

enhancing nonprofit leadership for web

Enhancing Nonprofit Leadership Through Coaching: LeaderSpring’s Executive Coaching Project pdf

LeaderSpring’s Executive Coaching Project (ECP) complements their existing two-year leadership program for nonprofit executives who are predominantly leaders of color and/or work in communities of color. Informing Change conducted an evaluation of the ECP and found that, overall, the Executive Coaching Project is a unique and effective model for supporting nonprofit leaders as they engage in the LeaderSpring fellowship program. The report describes LeaderSpring’s ECP model and coaching process, explores key findings and offers program reflections and implications for those who would like to support similar types of efforts.

The-Pipeline-Promise-A-Study-of-Emerging-Leaders-in-Californias-Community-Clinics

The Pipeline Promise: A Study of Emerging Leaders in California’s Community Clinics pdf

This report describes the findings and implications from a study of emerging leaders within the community clinics field in California. It looks at the degree to which their group of clinic staff are interested in and poised to become future CEOs, medical directors or other senior leaders in community clinics and consortia and what types of support they need to do so. It is part of a larger compendium of studies that provide a snapshot of clinic leadership within the state and important implications for preparing the next generation of clinic leaders.

Taking-the-Pulse-The-State-of-Medical-Director-Leadership-in-California-Community-Clinics

Taking the Pulse: The State of Medical Director Leadership in California Community Clinics pdf

This report describes the findings and implications from a study of Medical Directors within California’s community clinics field. It looks at Medical director’s career pathways and their current job satisfaction, the most significant rewards and challenges of their leadership position, the extent to which they share leadership with others and important sources of support and training. It is part of a larger compendium of studies that provide a snapshot of clinic leadership within the state and important implications for consideration by clinic leaders, their partners, funders and other community clinic stakeholders.

Mission-Critical-The-State-of-CEO-Leadership-in-California-Community-Clincis

Mission Critical: The State of CEO Leadership in California Community Clinics pdf

This report describes the findings and implications from an assessment of CEOs within California’s community clinics field. It looks at CEO’s perspectives on their current position, career path and aspirations, job challenges and rewards and the types of support that are most important for them to be successful in their work.

The report is part of a larger compendium of studies that provide a snapshot of clinic leadership within the state and key implications to stimulate discussion and action among clinic leaders, their nonprofit and for-profit partners, funders and other stakeholders in the community clinics field.

Community-Clinic-Leadership-in-California-State-of-the-Field-and-Implications-for-the-Future

Community Clinic Leadership in California: State of the Field and Implications for the Future pdf

What kinds of actions taken now would ensure that community clinics have the leaders they need to meet the impending challenges of coming years? In 2008, two leading health care funders in California—the Blue Shield of California Foundation and the Community Clinics Initiative, a joint project of Tides and The California Endowment—engaged a team of consultants from Informing Change informing change and CompassPoint Nonprofit Services to assess the state of leadership in the community clinics field and answer this question.

Three separate studies were undertaken, and the results of all three are summarized in this publication. Community Clinic Leadership in ... Learn more »

Cultivating-Leadership-through-Social-Chang-Initiatives-Broadening-Our-View-and-Support-of-Nonprofit-Leaders

Cultivating Leadership Through Social Change Initiatives: Broadening Our View and Support of Nonprofit Leaders pdf

In 2008, Informing Change examined the ways in which the Community Clinics Initiative (CCI), a joint project of Tides and The California Endowment, has sought to develop and strengthen leadership in community clinics in California. Throughout the life of the Initiative, CCI has aimed to enhance the capacities of its grantees and strengthen the broader community clinics field in California.

In this brief, we use CCI’s leadership cultivation efforts to show the variety of ways in which leadership can be developed and strengthened within the nonprofit sector. Read about how leadership has been, and continues to be, cultivated within a broad ... Learn more »

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The Nature of Leadership: Lessons from an Exemplary Statesman pdf

Senator Henry M. “Scoop” Jackson was an extraordinary political leader and public servant. With help from Informing Change, the Henry M. Jackson Foundation conceptualized and produced a new publication to document Senator Jackson’s legacy of leadership in public service.

In The Nature of Leadership: Lessons from an Exemplary Statesman (July 2008), interviews with 15 of Jackson’s colleagues and staffers shed light on the qualities of leadership embodied by Senator Jackson.

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A Blueprint for Action: Coaching as a Tool for Building Leadership and Effective Organizations in the Nonprofit Sector pdf

In 2005, the W.K. Kellogg Foundation initiated the Coaching and Philanthropy Project to assess the use of coaching within the nonprofit sector. Coaching is a powerful strategy for cultivating strong leadership and building effective organizations, and the Foundation sought to expand the use of coaching among nonprofits.

Informing Change’s research identified substantial rewards for nonprofits prepared to use coaching as a tool for growth. These included

  • The philanthropic sector’s support of coaching for nonprofit grantees
  • The demand for coaching among nonprofits
  • The readiness of the coaching profession to provide services to nonprofits
  • The added value of coaching to enhance the work of the ... Learn more »

Philanthropy

Ensuring the Rights of Study Participants - Resource Documents

Ensuring the Rights of Study Participants: Resource Documents for Philanthropic Organizations pdf

What does it really mean to treat evaluation study participants fairly, equitably and with the utmost respect? For foundation staff without deep research backgrounds, it is vital to understand whether evaluators are taking appropriate steps to protect the participants in their work. Does every study require an Institutional Review Board (IRB) process? When is the process not necessary? With generous support from the David and Lucile Packard Foundation, Informing Change has developed Resource Documents and an accompanying Training Toolkit for philanthropic organizations to address these issues. Relevant for foundation staff responsible for evaluation and research studies, these go-to resources provide ... Learn more »

hewlett brief

Measuring the Immeasurable: Lessons for Building Grantee Capacity to Evaluate Hard-to-Assess Efforts pdf

 

 

Making-the-Most-of-Evaluation

Making the Most of Evaluation pdf

During Informing Change’s multi-year evaluation of the Community Clinics Initiative (CCI), we observed that CCI was particularly effective in extracting knowledge and lessons while the evaluation was underway. This made their grantmaking more responsive and strategic.

In this article, we identify five tactics that CCI used to ensure that the evaluation and its findings were real-time learning tools that could be employed right away. We also share how CCI’s unique approach to a widely accepted evaluation process has led to better-than-average success.

More-Than-the-Money

More Than the Money: Fiscal Sponsorship’s Unrealized Potential pdf

Informing Change’s explored the issue of fiscal sponsorship; how the practice currently supports nonprofit sector work, how donors and funders perceive it, how it still holds untapped potential for public problem solving.

Fiscal sponsorship—as it exists and as it could be—has a place in the independent-sector toolbox for the 21st century, but current perceptions are limiting its application and effectiveness.

In this brief we suggest that fiscal sponsorship be considered within a larger question: How do we make the sector more effective at lower cost and with more effective collective action?

Designing-Learning-Communities-for-Enhanced-Impact

Designing Learning Communities for Enhanced Impact pdf

Informing Change’s evaluations often include structured experiences to help participants understand the process and what can be learned from it.

In this article, Informing Change’s Director of Evaluation and Organizational Learning outlines key factors for successful learning communities and describes benefits of participation to funders. This article first appeared in LEARNING, the newsletter of Grantmakers for Effective Organization (GEO), in February 2007.

 

Youth Engagement

New-Jewish-Specialty-Camps-From-Idea-to-Reality-Foundation-for-Jewish-Camp-Specialty-Camps-Incubator-Evaluation-Report_forweb

New Jewish Specialty Camps: From Idea to Reality pdf

In 2008 the Jim Joseph Foundation invested $10 million to create and develop new specialty camps for Jewish teens, using the concept of an incubator for a small cohort of camp entrepreneurs.  The Incubator was entrusted to the Foundation for Jewish Camp (FJC), which took on the challenge to help create new summer camps that would attract Jewish teens not attending other Jewish camps. In 2009, the Jim Joseph Foundation engaged Informing Change to design and implement a multi-year evaluation of the Incubator, assessing whether and how the Incubator was achieving its intended outcomes. Between 2009 and 2013, Informing Change ... Learn more »

State of Vol_for web

The State of Volunteering in North American Jewish Not-for-Profit Organizations pdf

In 2011, Repair the World commissioned the first major assessment of the state of volunteering in the Jewish not-for-profit community. A group of New York University graduate students from the Robert F. Wagner School of Public Service designed and distributed the survey, resulting in over 200 responses.

Informing Change then analyzed this data to produce a brief report of key findings for Repair the World and the broader Jewish not-for-profit community. These results helped to establish important baselines and identify opportunities and challenges for the field.

Effective Strategies for Educating and Engaging Jewish Teens

Effective Strategies for Educating and Engaging Jewish Teens: What Jewish Communities Can Learn from Programs That Work pdf

On behalf of the Jim Joseph Foundation, Informing Change collaborated with Rosov Consulting to conduct a body of research around teen education programs, identifying leading efforts inside and outside of the Jewish world that are engaging young people in experiences that are relevant, meaningful and ongoing. Twenty-one programs were chosen for inclusion in a scan of programs, including eight Jewish programs for teens and two for young adults, ages 20–40, along with eleven secular and other faith-based programs for teens and young adults.

This report offers 10 overarching observations and key themes that emerged from the scan, as well as from ... Learn more »

2012 Evaluation Memos

Key Learnings from Nadiv’s Launch & The Nadiv Story Unfolding pdf

The Nadiv Program (Nadiv) is an innovative pilot made possible by a partnership between the Jim Joseph Foundation and the AVI CHAI Foundation and is operated by The Foundation for Jewish Camp. The collaborative Nadiv partnership created six new Jewish educator positions, Nadiv Educators, which are shared between Jewish summer camps and schools.

In these memos, Informing Change documents and summarizes the story of Nadiv and offer key learnings from its development and early implementation. The first memo, The Nadiv Story, Unfolding, documents the formation and early implementation of the new Nadiv program. The second memo, Key Learnings from Nadiv’s Launch, ... Learn more »

JSC 2011-12 Evaluation Findings

Jewish Student Connection: 2011–12 Evaluation Findings pdf

Jewish Student Connection (JSC) aims to serve as a catalyst for Jewish teens to take ownership of their Jewish future by creating in-school educational experiences in public and private high schools. JSC’s student-run clubs provide opportunities for teens to build community, learn about Jewish history and Israel, and gain access to the Jewish community outside their high school.

In 2010, three national and regional funders engaged Informing Change to assess the programmatic and organizational growth of JSC in four regions: Chicago, South Florida, Westchester/Connecticut and Denver.  This work included collaborating with JSC and its funders to develop a theory of change ... Learn more »

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The Jewish Resource Specialist Program Year 1 Evaluation Findings pdf

The Jewish Resource Specialist Program (JRS) is a flagship professional development initiative of the Early Childhood Education Initiative (ECEI) of the Jewish Community Federation of San Francisco, the Peninsula, Marin and Sonoma Counties. JRS was designed to deepen the overall Jewish experience in early childhood Jewish educational institutions and support parents in making Jewish choices for their families.

This report presents evaluation findings from the initial implementation of JRS in the 2011–2012 school year, including key achievements and challenges. This evaluation assesses the JRS program overall as a model, focusing on the role JRS played in increasing family engagement in Jewish ... Learn more »

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The Worth of What They Do pdf

As part of its efforts in building the field of Jewish service-learning, Repair the World commissioned Informing Change to conduct an exploratory study on the impact of short-term immersive Jewish service-learning (IJSL) on the organizations and communities that host these groups.

The study included interviews with representatives of host community CBO/NGOs involved in IJSL projects in the US, Israel, Nicaragua, Ghana and Ukraine as well as an in-depth review of recent relevant research and writing about best practices in secular and faith-based service learning. Informing Change found that when short-term IJSL projects are well planned and executed, negative impacts are anticipated, ... Learn more »

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Jewish Service Learning: What Is and What Could Be pdf

In the fall of 2007, the Charles and Lynn Schusterman Family Foundation, the Nathan Cummings Foundation and the Jim Joseph Foundation commissioned Informing Change to assess the landscape of Jewish Service Learning.

Informing Change examined the current capacity among Jewish Service Learning practitioners and the support required to expand that capacity. We also looked at the relevance of secular national service and other faith-based service traditions in defining the potential and development of Jewish Service Learning.

This report summarizes that research and offers a suggested action plan for growth based on our findings.

The-Cost-of-a-Volunteer

The Cost of a Volunteer pdf

Informing Change conducted an examination of 21 volunteer programs nationwide to assess the true cost of organizing a high-quality volunteer program. The study helped the field better understand the implications of the President’s Call to Service for the nonprofit sector.

Read the results of the review and find out what it really takes to provide quality volunteer experience.