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Alameda Health Consortium – Patient Centered Medical Home Demonstration Project

The HIV ACCESS program, a member of the Alameda Health Consortium, has existed since 1991 as a medical home model of care that promotes team-oriented, patient-centered health services.

In January 2012, HIV ACCESS engaged Informing Change to design and implement a local evaluation of a Patient Centered Medical Home (PCMH) demonstration project. As one of five sites statewide that have been granted funds by the California HIV/AIDS Research Program, HIV ACCESS it working to expand, systematize and institutionalize its existing PCMH components. This project is taking steps to integrate panel management, health information technology systems and staff training at three clinics in Alameda County—LifeLong Medical Care, the Adult Immunology Clinic at Alameda County Medical Center at Highland Hospital and Tri-City Health Center. The intent of the demonstration project is to better provide patient-centered care around HIV care, support services and prevention.

Informing Change strategically utilized a mixed methods approach that incorporates surveys, interviews and focus groups to collect data to understand the impact of the demonstration project on clinics, their staff and the patients they serve.